AMERICAN ELECTRIC POWER Communications Coordinator in Ft. Wayne, IN

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Job Posting End Date

06-01-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

The Communications Coordinator supports internal and external communications for the Operating Company, contributing to clear, consistent, and timely messaging across the organization. This entry level role provides day to day execution support for executive communications, business updates, employee communications, and enterprise initiatives, while assisting with content creation, social media, media relations support, and basic project management.

Job Description

What you’ll do:

Essential Job Functions & Tasks

  • Draft, proofread, and edit internal and external communications, including emails, newsletters, executive updates, web content, social media posts, and internal memos.

  • Support the preparation of executive and leadership communications, including coordination of weekly updates and materials for senior-level reporting and briefings.

  • Collect, organize, and track inputs from cross-functional partners to support executive communications, business updates, and leadership initiatives.

  • Assist in planning and executing communication campaigns, initiatives, and events aligned with business priorities.

  • Maintain and update internal communication channels, websites, and social media platforms in accordance with established content calendars.

  • Coordinate with internal stakeholders and external vendors to ensure the timely development and delivery of communication materials.

  • Monitor media coverage and employee communications feedback; compile basic reports and summaries as requested.

  • Track and report performance metrics for communication initiatives and maintain content libraries, contact lists, and archival documentation.

  • Serve as a member of the Public Information Officer (PIO) team during outage and restoration events, which may require occasional evening and weekend availability.

What we’re looking for:

Minimum Requirements:
Education requirements are listed below:

  • Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field (or equivalent experience).

Work requirement listed below:

  • Internship experience or one or more years of experience in communications, marketing, public relations, or a related field.

Additional preferred experience/qualifications:

  • Strong written and verbal communication skills, with excellent attention to detail, accuracy, and proofreading ability.

  • Ability to organize information, manage multiple tasks, and meet deadlines in a fast-paced environment.

  • Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.

  • Familiarity with social media platforms and basic content management systems (CMS).

  • Demonstrated ability to work effectively with a variety of stakeholders at different levels of the organization.

  • Experience using basic graphic or design tools (e.g., Canva, Adobe Spark, or Adobe Creative Suite).

  • Familiarity with analytics tools (e.g., Google Analytics, social media insights) and performance reporting.

  • Exposure to media relations, media monitoring tools, press release distribution, executive communications, or internal communications support.

What you’ll get:

In addition to a competitive compensation AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

Compensation Grade:

SP20-005

Compensation Range:

$63,496.00 - $79,369.00

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
The Communications Coordinator supports internal and external communications for the Operating Company, contributing to clear, consistent, and timely messaging across the organization. This entry level role provides day to day execution support for executive communications, business updates, employee communications, and enterprise initiatives, while assisting with content creation, social media, media relations support, and basic project management. Job Description. What you’ll do:Essential Job Functions & Tasks. Draft, proofread, and edit internal and external communications, including emails, newsletters, executive updates, web content, social media posts, and internal memos. Support the preparation of executive and leadership communications, including coordination of weekly updates and materials for senior-level reporting and briefings. Collect, organize, and track inputs from cross-functional partners to support executive communications, business updates, and leadership initiatives. Assist in planning and executing communication campaigns, initiatives, and events aligned with business priorities. Maintain and update internal communication channels, websites, and social media platforms in accordance with established content calendars. Coordinate with internal stakeholders and external vendors to ensure the timely development and delivery of communication materials. Monitor media coverage and employee communications feedback; compile basic reports and summaries as requested. Track and report performance metrics for communication initiatives and maintain content libraries, contact lists, and archival documentation. Serve as a member of the Public Information Officer (PIO) team during outage and restoration events, which may require occasional evening and weekend availability. What we’re looking for:Minimum Requirements:Education requirements are listed below:Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field (or equivalent experience). Work requirement listed below:Internship experience or one or more years of experience in communications, marketing, public relations, or a related field. Additional preferred experience/qualifications:Strong written and verbal communication skills, with excellent attention to detail, accuracy, and proofreading ability. Ability to organize information, manage multiple tasks, and meet deadlines in a fast-paced environment. Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint. Familiarity with social media platforms and basic content management systems (CMS). Demonstrated ability to work effectively with a variety of stakeholders at different levels of the organization. Experience using basic graphic or design tools (e.g., Canva, Adobe Spark, or Adobe Creative Suite). Familiarity with analytics tools (e.g., Google Analytics, social media insights) and performance reporting. Exposure to media relations, media monitoring tools, press release distribution, executive communications, or internal communications support. What you’ll get:In addition to a competitive compensation AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees. At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you! Compensation Data. Compensation Grade:SP 20-005 Compensation Range:$63,496.00 - $79,369.00 The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
search terms: Communications+Communication
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